{"id":2498,"date":"2025-06-17T18:02:16","date_gmt":"2025-06-17T18:02:16","guid":{"rendered":"https:\/\/gastroendocare.com\/politique-de-confidentialite\/"},"modified":"2026-02-02T17:22:29","modified_gmt":"2026-02-02T17:22:29","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/gastroendocare.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2498\" class=\"elementor elementor-2498 elementor-1274\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33fbf82 e-flex e-con-boxed e-con e-parent\" data-id=\"33fbf82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a0da2e5 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"a0da2e5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3be9e15 elementor-widget elementor-widget-heading\" data-id=\"3be9e15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6356d9f elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"6356d9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>1. Introduction<\/h3><p>At <strong>Gastro EndoCare<\/strong>, we place great importance on protecting your personal information. This policy explains what data we collect, why we collect it, how we use it, and the rights you have.<\/p><h3>2. Scope of the Policy<\/h3><p>This policy applies to all visitors to our website <a>www.gastroendocare.com<\/a>, our patients, and anyone interacting with our services online or offline.<\/p><h3>3. Information We Collect<\/h3><table border=\"1\" cellspacing=\"0\" cellpadding=\"8\"><thead><tr><th>Type of Data<\/th><th>Examples<\/th><th>Legal Basis<\/th><\/tr><\/thead><tbody><tr><td><strong>Identification Data<\/strong><\/td><td>First and last name, date of birth, patient file number<\/td><td>Legitimate interest &amp; legal obligations<\/td><\/tr><tr><td><strong>Contact Information<\/strong><\/td><td>Mailing address, email, phone numbers<\/td><td>Consent<\/td><\/tr><tr><td><strong>Medical Data<\/strong><\/td><td>Symptoms, medical history, examination reports<\/td><td>Provision of healthcare services<\/td><\/tr><tr><td><strong>Technical Data<\/strong><\/td><td>IP address, browser type, and server logs<\/td><td>Legitimate interest (security)<\/td><\/tr><\/tbody><\/table><h3>4. Telephone Calls and Recordings<\/h3><p>When you communicate with us by telephone, we use a call management technology provider, Cimtel, in particular for call routing, monitoring, and analysis. For quality assurance, training, and request follow-up purposes, calls may be recorded.<\/p><p>Access to recordings is strictly limited to authorized individuals. Unless required by law or for a legitimate retention purpose (e.g., handling a complaint or a legal matter), recordings are kept for a maximum of 30 days and are then deleted.<\/p><p>The person responsible for data protection is Dr. Philippe Coussa.<\/p><h3>5. Purpose of Use<\/h3><ul data-spread=\"false\"><li><strong>Healthcare services<\/strong>: appointment scheduling, diagnosis, and follow-up.<\/li><li><strong>Communication<\/strong>: sending confirmations, reminders, and relevant information.<\/li><li><strong>Website improvement<\/strong>: traffic analysis, bug detection, and optimization of user experience.<\/li><li><strong>Compliance<\/strong>: meeting legal and regulatory obligations in healthcare.<\/li><\/ul><h3>6. Sharing of Information<\/h3><p>We never share your data for commercial purposes. Information may, however, be disclosed to:<\/p><ol start=\"1\" data-spread=\"false\"><li><strong>Partner healthcare professionals,<\/strong>\u00a0when necessary for your care.<\/li><li><strong>Service providers<\/strong> (e.g., web hosting, electronic medical records) under strict confidentiality agreements.<\/li><li><strong>Competent authorities<\/strong> when required by law.<\/li><\/ol><h3>7. Cookies and Similar Technologies<\/h3><p>Our site uses essential and analytical cookies. You can adjust your preferences in your browser settings. Refusing certain cookies may limit the proper functioning of the site.<\/p><h3>8. Data Retention<\/h3><p>Information is retained for the duration necessary for the purposes mentioned or according to legal requirements (e.g., patient records: 10 years after the last visit).<\/p><h3>9. Security Measures<\/h3><ul data-spread=\"false\"><li>Encrypted transmission (HTTPS, SSL\/TLS).<\/li><li>Access to records is restricted by strong authentication.<\/li><li>Regular backups and secure storage.<\/li><\/ul><h3>10. Your Rights<\/h3><p>You may:<\/p><ul data-spread=\"false\"><li>Request access to or correction of your data.<\/li><li>Withdraw your consent (where applicable).<\/li><li>Request portability or deletion of your data, within legal limits. To exercise these rights, contact us using the information below.<\/li><\/ul><h3>11. Contact Information<\/h3><p><strong>Gastro EndoCare Clinic<\/strong><\/p><div class=\"ui-e-content\"><p class=\"ui-e-text\">100 Rockland Road, Suite 110, Mount Royal, Quebec H3P 2V9<\/p><\/div><p>Email: <a>info@gastroendocare.com<\/a><\/p><h3>12. Policy Updates<\/h3><p>This policy may be updated at any time to reflect legislative changes or our internal practices. The date of the last update is indicated below.<\/p><p><em>Last updated: February 2, 2026<br \/><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-886293a elementor-align-center elementor-widget elementor-widget-button\" data-id=\"886293a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Return to homepage<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy 1. 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